At work again

I guess there's no where else to type this and here it shall go.
So you two smsed me at such at nice time, where i super not in control of my emotions due to this particular customer. Whereby i had to resort to typing that he's a cheapskate inside the system, and ruined whatever chances i had of having a smooth conversation with him in my life. I broke all the rules that i can ever break for customer service haha. And yes, it resulted in that sms being sent out which i cant take it back. But i can say i am sorry here.
Sorry for being such a coward to say it on the blog and not to your face :(